Our Team

Susan Crave
Psychologist
Susan Crave – Psychologist
BA (PSYCH) MA Pscyhology, MA Health Administration, Fellow Australasian College of Health Service Management
Susan is a Registered Psychologist with over 20 years’ experience. Having trained at Western Sydney University, she completed her internship in Juvenile Justice in Sydney.
Susan has previously worked in a couple’s clinic, community mental health and in mental health management.
Susan is passionate about assisting people to live their lives fully and her clinical work is informed by Eye Movement Desensitisation and Reprocessing (EMDR) supported by mindfullness, Dialectical Behaviour Therapy (DBT) and Cognitive Behavioural Therapy.
Professional Interests
Susan’s particular interest areas include working with people who have experienced trauma and living with Post Traumatic Stress Disorder, women and older clients as they transition through various life challenges.
Susan also enjoys working with people struggling with weight loss.
Outside of work Susan can be found singing in a duo with her husband, a blues band and in her own one woman show – Viva La Diva.
Session times
Susan is initially working Monday-Thursday.

Wendy Gall
Psychologist
Wendy Gall – Psychologist
BA, Grad Dip Psych & Ed
Member Australian Psychological Society (MAPS)
Member Australian Association of Psychologists Incorporated (AAPi)
Although Wendy Gall joined the Health Hub team very recently, she comes with a wealth of experience, having worked in Launceston for many years.
Her experience includes work as a School Psychologist, within the Child and Adolescent Mental Health Service, as an Employee Assistance Provider and in Private Practice since 2013.
Wendy works with clients of all ages and has a keen interest in helping children and adolescents. She has experience working with anxiety, obsessive compulsive disorder (OCD), post-traumatic stress disorder (PTSD), trauma, depression, and relationship/interpersonal issues. Wendy is also experienced in working with couples.
Wendy’s areas of special interest include anxiety (all ages), selective mutism, and promoting positive parent/child relationships.
When not at work, Wendy enjoys spending time with her family and friends, cooking and cake decorating.

Patricia Aitken
Psychologist
Patricia Aitken – Psychologist
Patricia is a Registered Psychologist holding degrees with Deakin University, and University of Tasmania. She holds full registration with the Australian Health Practitioner Regulation Agency (AHPRA), and is a member of the Australia Association of Psychologist Inc. (AAPI), and Eye Movement Desensitisation Reprocessing Association Australia (EMDRAA).
Practice scope includes adults, teens and children, utilising therapies including Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), Eye Movement Desensitisation Reprocessing (EMDR), Clinical Hypnotherapy, Schema Therapy, Dialectical Behaviour Therapy (DBT), Cognitive Processing Therapy (CPT), Sleep Talk Therapy for children, and Mindfulness practices.
Special areas of interest are Post Traumatic Stress Disorder, trauma, depression, anxiety, anger, stress and phobias. Also eating disorders, sleep disorders, grief, low self-esteem, smoking cessation, weight management and body image issues. In addition she sees children experiencing anxiety, sleep disturbance and enuresis.
As a Registered Psychologist she has experience working within Disability Services, Veterans and Veterans Families Service, the Department of Police, Fire, and Emergency Management (DPFEM), and is a member of the DPFEM State Critical Incident Stress Management Team. Patricia also works within the Bariatric Clinic and Outpatients Rehabilitation.
Patricia enjoys time with her family, friends and pets, bushwalking, and loves reading and endless cups of tea.

Kelly Lockett
Accredited Mental Health Social Worker
Kelly Lockett – Accredited Mental Health Social Worker
Kelly is an Accredited Mental Health Social Worker with extensive experience in assessment and therapeutic intervention of a broad range of mental health concerns experienced by adolescents and adults.
Kelly has been a Launceston local since the age of 12 years when her family relocated here from Tasmania’s North West Coast. On completion of high school Kelly obtained employment in administration and management prior to returning to UTAS in 2001 to study and pursue her interest in mental health. Kelly graduated from UTAS with a Batchelor of Social Work (Honours) and completed a post graduate Developmental Psychiatry Course with University of Melbourne.
Kelly has 15 years of experience providing children, adolescents, adults and their families with specialist mental health support and interventions. Kelly has primarily worked within Child and Adolescent Community Mental Health Services providing assessment, case management and Therapeutic interventions for severe and complex mental health concerns for young people aged up to age of 18 years. Kelly also has experience providing support and therapeutic intervention for adults experiencing mental ill health within Community Services and Private Practice contexts. Along with working directly with people experiencing mental health concerns, she has also provided tutoring services to the UTAS Department of Social Work in the areas of mental health and child safety.
Kelly commits to providing a wholistic and professional service, continuously advancing her skills and knowledge in evidence based therapeutic interventions. She has had extensive training with Orygen Youth Health in Victoria, focussing on identification and interventions for “high risk mental states”, early and first episode psychosis and Borderline Personality disorder.
Kelly maintains a focus on recovery, developing a “meaningful life” and is passionate about assisting people with developing self-management skills and strategies. Kelly uses evidence based therapeutic interventions including Cognitive behaviour therapy, Dialectical Behaviour therapy, Solutions focussed, Cognitive Analytical therapy, Relational and Integrated therapies.
Special Interests
- working with enduring/persistent mood and anxiety disorders in young people and adults
- working with adolescents (from 12 years) and young adults experiencing difficulty managing distress, emotional instability, difficulties with interpersonal relationships, and harmful behaviours
- Identification and early intervention for people who are at risk of developing or who have a diagnosis of Borderline Personality Disorder

Karen Pennington-Smith
Accredited Mental Health Social Worker
Karen Pennington-Smith
Accredited Mental Health Social Worker
Karen Pennington smith is a Clinical Social Worker & Accredited Mental Health Social Worker bringing some 30 years of experience working in private practice.
She has relocated back to Tasmania from Hervey Bay QLD where she provided services to clients nationally via Telehealth.
Karen’s professional interests are in Anxiety and Depression, Relationship Counselling (individuals and couples) and helping her clients to deal with life changes (relationship/career/grief and loss).
She is happy to see school aged children and teenagers with social anxiety, family conflict, family separation issues (not related to Family Court matters) school related issues (attendance, bullying)
Karen has experience working with young people, adults and staff across different Education settings (Schools /TAFE/University), in workplace EAPs (employee assistance programs) provision and Worker’s Compensation related to psychological injury (stress) claims.
When she’s not working you might find Karen in a café along Charles St or riding her e-bike somewhere.