Our Team

Susan Crave
Psychologist
Susan Crave – Psychologist
BA (PSYCH) MA Psychology, EMDRAA Accredited Practitioner
Susan is a Registered Psychologist with over 20 years’ experience in mental health.
Susan is an Accredited Eye Movement Desensitisation and Reprocessing (EMDR) Practitioner and underpins this work with Polyvagal Theory, Mindfulness, Dialectical Behaviour Therapy (DBT) and Emotional Cognitive Behavioural Therapy.
Professional Interests
Susan’s particular interest area is trauma, specifically working in the area of Post Traumatic Stress Disorder, and childhood trauma.
Outside of work Susan can be found singing in a blues band and in her own show – Viva La Diva.
Session times
Susan works Monday-Thursday.

Janine Barrow
Psychologist
Janine Barrow – Psychologist
BA (Hons) Psych
Member Australian Association of Psychologists Inc (AAPi)
Member Australian Association for Cognitive and Behaviour Therapy (AACBT)
Janine is a Registered Psychologist with over 20 years of experience in addiction assessment and treatment, mental health, disability and vocational rehabilitation (including EAP).
She provides evidence-based treatment and support to adults experiencing a range of issues including addiction, anxiety, depression, trauma, grief/loss and work/life stressors.
Her approach is nonjudgmental and trauma informed with a focus on the individual as expert in their own healing journey.
Janine loves the natural environment and when not working can be found bushwalking or near the sea (or at least dreaming about it).

Wendy Gall
Psychologist
Wendy Gall – Psychologist
BA, Grad Dip Psych & Ed
Member Australian Psychological Society (MAPS)
Member Australian Association of Psychologists Incorporated (AAPi)
Although Wendy Gall joined the Health Hub team very recently, she comes with a wealth of experience, having worked in Launceston for many years.
Her experience includes work as a School Psychologist, within the Child and Adolescent Mental Health Service, as an Employee Assistance Provider and in Private Practice since 2013.
Wendy works with clients of all ages and has a keen interest in helping children and adolescents. She has experience working with anxiety, obsessive compulsive disorder (OCD), post-traumatic stress disorder (PTSD), trauma, depression, and relationship/interpersonal issues. Wendy is also experienced in working with couples.
Wendy’s areas of special interest include anxiety (all ages), selective mutism, and promoting positive parent/child relationships.
When not at work, Wendy enjoys spending time with her family and friends, cooking and cake decorating.

Kelly Lockett
Accredited Mental Health Social Worker
Kelly Lockett – Accredited Mental Health Social Worker
Kelly is an Accredited Mental Health Social Worker with extensive experience in assessment and therapeutic intervention of a broad range of mental health concerns experienced by adolescents and adults.
Kelly has been a Launceston local since the age of 12 years when her family relocated here from Tasmania’s North West Coast. On completion of high school Kelly obtained employment in administration and management prior to returning to UTAS in 2001 to study and pursue her interest in mental health. Kelly graduated from UTAS with a Batchelor of Social Work (Honours) and completed a post graduate Developmental Psychiatry Course with University of Melbourne.
Kelly has 15 years of experience providing children, adolescents, adults and their families with specialist mental health support and interventions. Kelly has primarily worked within Child and Adolescent Community Mental Health Services providing assessment, case management and Therapeutic interventions for severe and complex mental health concerns for young people aged up to age of 18 years. Kelly also has experience providing support and therapeutic intervention for adults experiencing mental ill health within Community Services and Private Practice contexts. Along with working directly with people experiencing mental health concerns, she has also provided tutoring services to the UTAS Department of Social Work in the areas of mental health and child safety.
Kelly commits to providing a wholistic and professional service, continuously advancing her skills and knowledge in evidence based therapeutic interventions. She has had extensive training with Orygen Youth Health in Victoria, focussing on identification and interventions for “high risk mental states”, early and first episode psychosis and Borderline Personality disorder.
Kelly maintains a focus on recovery, developing a “meaningful life” and is passionate about assisting people with developing self-management skills and strategies. Kelly uses evidence based therapeutic interventions including Cognitive behaviour therapy, Dialectical Behaviour therapy, Solutions focussed, Cognitive Analytical therapy, Relational and Integrated therapies.
Special Interests
- working with enduring/persistent mood and anxiety disorders in young people and adults
- working with adolescents (from 12 years) and young adults experiencing difficulty managing distress, emotional instability, difficulties with interpersonal relationships, and harmful behaviours
- Identification and early intervention for people who are at risk of developing or who have a diagnosis of Borderline Personality Disorder

Karen Pennington-Smith
Accredited Mental Health Social Worker
Karen Pennington-Smith
Accredited Mental Health Social Worker
Patients can self refer to Karen (no Medicare rebate applies).
Karen is a Clinical Social Worker registered to provide services under Medicare with over 30 years’ experience supporting individuals, couples and families to have happier relationships and increased emotional and physical wellbeing; she describes herself as a Psychotherapist; or simply just a good person to talk to.
Karen’s areas of interest are in supporting clients who have experienced workplace issues, relationship challenges, a change in life circumstances, generalised anxiety and depression, and grief around any form of loss.
Karen has extensive experience in working with clients who have experienced trauma and accepts referrals for clients under Workers Compensation who have experienced psychological injury in the workplace.
Karen is experienced in a variety of therapeutic modalities and adapts her skills and experience to suit individual clients. Positive Psychology, Mindfulness based Cognitive Behaviour Therapy, and Solution Focussed Therapy are some of the strategies utilised to help clients help themselves.
When she is not working Karen spends her time cold water swimming, walking on the beach near where she lives or reading and drinking coffee.